WHY CREATE AN ACCOUNT
Why Create an Account
HOW TO PURCHASE
How to Purchase
Before making any purchase you are required to register with us. Register process is very quick and easy, just create a username and a password then you are ready to go.
Select the item
Once you have decided to purchase an item, please click “Add to Shopping bag” button to place the product in your shopping bag.
Enter shipping/billing address
To complete your purchase, please enter your shipping address and billing address (If any)
Summarize information/Make a Payment
After you have reviewed your order, please make a payment.
That’s it!!! Get started using 4 steps above, then you can wait for your selected items at home. In case, you may want to track your delivery, please enter the tracking number here
HOW TO MAKE A PAYMENT
Make the Payment via Paypal and Paysbuy
We accept the payment with Paypal and Paysbuy, you may choose any of these payment methods that are convenient to you. These two payment methods are user-friendly and highly secure. You may search for more information and specific details at
You may Sign Up for Paypal (Here)
You may Sign Up for Paysbuy (Here)
Make the Payment via Bank Transfer or Wire Transfer
If you do not have an account with Paypal or Paysbuy, you may make the payment via Bank Transfer or Wire Transfer to one of the following bank accounts:
After you have completed the payment, please contact us via fax at (+662)6448211 or email firstname.lastname@example.org and include the following information in the communication.
Items are Readily Available
All items on the website are readily available, and will be shipped within 24 hours (on business day from Monday to Saturday, not including Thai public holiday) upon a complete payment.
In case you find the item is delivered in a poor condition, e.g. damaged or opened package, and defective items, please refuse to accept the item since the delivery warranty will be invalid upon your receipt.
All items are shipped free of charge and fully insured. We are not responsible for any other costs that may occur. For example, some countries may levy customs tax, import duty, or other form of tax. The tax rate is subjected to each country’s customs law, and is different from one country to another.
RETURN & REFUND POLICY
We guarantee the quality of all items on the website, and strive for your full satisfaction. However, if you find the item to be different from its description, please return the item within 7 days of receipt. Please follow the following steps:
The returned item should have the following attributes:
*Remark* Before deciding to return the item, please go to contact us, select “Refund”, and inform us your reason, order code, and payment method.
*Remark* To minimize a risk in returning the item, please avoid using any words or terms that may indicate the value of the item inside, e.g. diamond ring, jewelry, and gold necklace.
The refund will be made within 7 business days after we have verified and approved the return. The refund will be made via the same method in which you used to pay for the item. For example, if you made the payment via bank transfer, you will be refunded via bank transfer. If you made the payment via Paypal or Paysbuy, you will be refunded via Paypal or Paysbuy.
Delivery cost, shipping cost, and other costs that occurred during purchase are non-refundable.
Some items are non-returnable, e.g. promotional items, and discount items. These items are clearly marked with “NO RETURN’ label in their respective product feature. Therefore, our returns and refunds policy are not applicable to these items.
We reserve the rights to deny returned item that is the same as its description and purchasing conditions, which both parties have agreed upon. For items in transit, please do not deny the item before it is delivered. If you fail to act accordingly, you must be responsible for any expenses and damages that occur from order cancellation.
SECURITY AND PRIVACY
We are constantly improving our system to ensure that your personal information and shopping experience will be safe and secured.
To efficiency access all the features of our website, and to remember when you return to our website, Cookies must be enabled.
We guarantee the quality of all items on the website. Each item has been screened and checked by professional gemologist to make sure that you receive the product worthy of what you paid for.
We do not have a policy to sell fake gemstones or synthetic gemstones.
Pictures from Real Items
All pictures on the website are taken from real items, therefore you can rest assure that you will receive the exact product you purchased.
All policies are subjected to changes. You may visit this page for the latest updates on our policies.